Contact us
Can’t find what you’re looking for?
Our Support
Quick help with app issues. Our support team typically responds within 24 hours. For urgent matters, check our FAQ section first.
Pre-sales questions
Got questions before subscribing? Learn about our features, pricing, and try a free character chat today. No credit card required.
Basic knowledge
New to Avatero? Learn how to chat with your favorite characters, make voice calls, and get the most out of your experience.
Frequently asked questions
How do I start chatting with characters?
Download the Avatero app, create an account, and choose any character from our diverse collection. You can start chatting immediately with our free plan.
How secure are my conversations?
We use industry-standard encryption and security measures. All conversations are private and stored securely. Read our privacy policy for more details.
Can I use Avatero offline?
While an internet connection is required for most features, the app stores recent conversations for offline viewing.
What's included in the Pro subscription?
Pro members get unlimited chats, voice calls with characters, exclusive characters, and priority access to new features. Visit our pricing page for details.
Do characters remember our previous conversations?
Yes, characters maintain context from your conversations, creating a more personalized and meaningful experience.
How do I report an issue?
Use the in-app reporting feature or contact our support team at info@avatero.ai for immediate assistance.