Last Updated: November 14, 2024
This California Consumer Privacy Notice supplements the information contained in Avatero’s Privacy Policy and applies solely to California residents (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws.
1. Information We Collect
Within the last 12 months, we have collected the following categories of personal information:
A. Identifiers
- Email address
- Device identifiers
- IP address
- Account name
- Online identifiers
- Other similar identifiers
B. Personal Information Categories (Cal. Civ. Code ยง 1798.80(e))
- Name
- Payment information
- Phone number (if provided)
C. Protected Classifications
- Age (to ensure compliance with age restrictions)
D. Commercial Information
- Subscription records
- Payment history
- Product/service preferences
E. Internet/Network Activity
- App usage data
- Browsing history within the app
- Search history
- Interaction with AI characters
F. Geolocation Data
- IP-based location
- General location data
G. Audio/Electronic Data
- Voice messages
- Chat logs with AI characters
H. Inferences
- User preferences
- Characteristics
- Behavior patterns
- Attitudes derived from app usage
2. How We Use Your Information
We use the collected information for:
- Providing and maintaining our service
- Processing payments
- Improving our AI technology
- Marketing and advertising
- Analytics and service improvement
- Security and fraud prevention
3. Your Rights Under CCPA
As a California resident, you have the following rights:
3.1 Right to Know
You can request disclosure of:
- Categories of personal information collected
- Sources of information
- Purpose for collecting/selling information
- Categories of third parties with whom we share information
- Specific pieces of personal information collected
3.2 Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
3.3 Right to Opt-Out
You can opt-out of the sale of your personal information (if applicable).
3.4 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
4. Exercising Your Rights
4.1 Request Submission
To exercise your rights:
- Email: info@avatero.ai
- Response Time: Within 10 business days to confirm receipt
- Verification: We will verify your identity before processing requests
4.2 Authorized Agent
You may designate an authorized agent to submit requests on your behalf.
5. Response Timing and Format
We endeavor to respond to verified requests within 45 days. If additional time is needed (up to 90 days), we will provide notice and explanation.
6. Personal Information Sales
In the last 12 months:
- We have NOT sold personal information
- We do NOT sell personal information of minors under 16 years old
7. Data Sharing
We share personal information with:
- Service providers (analytics, payment processing)
- Authentication providers
- Third-party vendors necessary for our service
- Law enforcement when required by law
8. Changes to This Notice
We reserve the right to amend this privacy notice at our discretion and at any time. Changes will be notified through our app and/or email.
9. Contact Information
For questions or concerns about this notice or your rights:
- Email: info@avatero.ai
- Response Time: Within 10 business days
10. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
11. Financial Incentives
We do not offer financial incentives in exchange for the retention or sale of personal information.
12. Notice Updates
Last Updated: November 14, 2024
Previous Update: N/A (Initial Version)